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Life Spoiler

LIFE SPOILER Policies

Last Updated: March 22, 2025

General Policy

LIFE SPOILER offers digital content (fortune-telling) and as such, refunds are generally not possible.

All payments are final, and refunds and cancellations are not possible in principle.

However, refund requests may be considered in the following exceptional cases.

Conditions for Refund Eligibility

Refunds may be approved after review in the following cases:

⚠️ Note that even if a refund is approved, only the remaining, unused coin amount will be refunded. Coins that have already been used will not be refunded.

Non-Refundable Conditions

Refunds are not possible in the following cases:

Subscription Service Refund Policy

This policy includes refund regulations for subscription services that provide daily fortunes.

1. General Refund Policy

2. Refund Eligibility Conditions

Refund requests may be considered in the following cases:

📌 Note that if a user no longer wishes to use the subscription service (for personal reasons), refunds for the remaining period are provided on a limited basis, with penalties applied.

3. Non-Refundable Conditions

Refunds are not possible in the following cases:

4. Partial Refund Regulations and Penalties

If a user requests a refund during their subscription period, the following deductions will apply to the remaining subscription period:

✅ 1) Deduction for Used Period

✅ 2) Payment Processing Fee Deduction (PayPal fees)

✅ 3) Early Termination Penalty

✅ 4) Promotional/Discounted Subscription Additional Deduction (Promotional Plan Adjustment)

📌 Example Calculation (Based on $30 monthly subscription, $1 per day for 30 days)

When requesting a refund after 10 days of use:

📌 Discounted Subscription Example Calculation

Item Amount
Regular monthly subscription fee $30
Discounted subscription payment (→ $10 discount benefit) $20
Amount used (10 days) -$10
PayPal fee (5%) -$1.50
Refund penalty (20% of remaining 20 days) -$4
Promotion deduction ($10 discount) -$10
Final refund amount $4.50

5. Subscription Cancellation and Auto-Renewal

📌 If a user does not wish to renew, they must cancel the subscription themselves, and no refunds will be provided after renewal.

Refund Procedure

How to Request a Refund

To request a refund, please contact us via email: [email protected]

Please include the following information when requesting a refund:

Review Period

Refund Method

Inquiries

If you have any additional questions about our refund policy, please contact [email protected].

Purpose of Personal Information Collection

LIFE SPOILER collects personal information for the following purposes:

Types of Personal Information Collected

We may collect the following personal information:

  • Required Information
    • Google email address (for registration and login)
    • PayPal payment information (for payment and refund processing)
    • Date of birth, gender (information needed for fortune-telling services)
    • Service usage records, IP address, cookie information
  • Automatically Collected Information (collected for service optimization and security purposes)
    • IP address, country of access
    • Service usage records (fortune view history, payment history, etc.)
  • Retention and Use Period of Personal Information

    We will promptly delete the relevant information when you cancel your membership or after the purpose of collecting and using personal information has been achieved. However, information may be kept for the required period if preservation is necessary under relevant laws.

    Personal Information Storage and Deletion Policy

    If a user deletes their account, all personal information is immediately deleted.

    However, payment and refund records may be kept for up to 1 year in accordance with relevant laws.

    Accounts with no activity for more than 1 year may be automatically deleted.

    Sharing of Personal Information with Third Parties

    We do not share users' personal information with external parties in principle. However, exceptions are made in the following cases:

    Cookies and Tracking Policy

    We use minimal cookies only for Google OAuth login and enhanced security.

    We do not conduct advertising tracking through cookies, and users can refuse the use of cookies through browser settings.

    Security Measures for Personal Information Protection

    User information is securely stored in an encrypted database.

    Google OAuth and PayPal payments are processed through security-certified external services.

    We operate an automatic detection system to prevent hacking and fraudulent payments.

    User Rights and How to Exercise Them

    Users can view, modify, and delete their personal information at any time. For personal information inquiries, please contact [email protected].

    Personal Information Protection Officer

    Personal Information Protection Officer: LIFE SPOILER Customer Support Team

    Inquiries and deletion requests related to personal information can be made through our customer service center.

    Email: [email protected]

    Terms of Service

    These Terms of Service set forth the conditions for using the services provided by LIFE SPOILER (hereinafter referred to as "the Company"). By registering as a member, you agree to these terms, and by using the service, you are deemed to have agreed to comply with them continuously.

    Use of the Service

    The Company provides horoscope and related content services. When using the service, members must comply with the following:

    Interpretation and Limitations of Liability Regarding Horoscope Content

    The horoscope content provided through this service may vary based on personal beliefs and interpretations, and the Company does not guarantee the accuracy of the results.

    Users must not regard horoscope results as absolute facts and acknowledge that the service is intended for entertainment and reference purposes only.

    All decisions made based on horoscope results (e.g., financial investments, personal relationships, health choices) are the sole responsibility of the user, and the Company bears no legal liability.

    Horoscope content is automatically generated and provided based on the user’s request timing and usage frequency. Just as daily life tends to repeat, similar or identical expressions may appear in horoscope results.

    Repetitive Nature of Periodic Horoscope Content

    This service provides periodic horoscope content such as daily, tomorrow’s, weekly, and monthly horoscopes.

    As the content is generated based on the user’s timing and usage cycle, some repetition or similarity in the content may naturally occur, just like recurring patterns in daily life.

    This is not a quality issue, but rather a natural consequence of the thematic nature of horoscopes and the design of the algorithm.

    Therefore, refund requests based on repetitive or similar content will not be approved.

    📌 Users are deemed to have fully understood and agreed to this before using the service.

    Intellectual Property Rights

    All content provided by the service (texts, images, logos, etc.) is the intellectual property of the Company or its content providers. Members may not reproduce, modify, or distribute such content without the Company's prior written consent.

    Changes or Suspension of Service

    The Company may change or discontinue parts or all of the service. In the case of suspension, the Company will make efforts to notify users in advance.

    Limitations of Liability in Case of Service Disruption

    While we strive to provide optimal service, access to the service may be restricted under the following conditions:

    The Company is not responsible for any direct or indirect damages (e.g., financial loss, loss of expected profit) resulting from such service disruptions.

    In principle, refunds will not be issued for service unavailability, though limited compensation may be provided at the Company’s discretion.

    Membership Withdrawal and Usage Restrictions

    Members may cancel their membership at any time. If a member violates these Terms or interferes with the proper operation of the service, the Company may restrict their access or suspend their membership.

    Disclaimer

    The Company does not guarantee the accuracy or reliability of the horoscopes and related content provided by the service. Users must make decisions and act under their own judgment and responsibility when using the service.

    Amendments to the Terms

    The Company may modify these Terms when necessary. Any changes will be notified through announcements within the service. Continued use of the service after changes are announced will be deemed as acceptance of the revised Terms.

    Contact

    If you have any questions regarding these Terms, please contact us at [email protected].

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